Business & Functional Analyst .
Freelance Business & Functional Analyst · 11 years of experience in IT (banking, insurance, online brokerage). Specialized in Web and Mobile digital transformation, I cover the full spectrum from requirements analysis to detailed design — process modelling, business rules, functional specifications — ensuring constant alignment between technical teams and stakeholders, from scoping to delivery.
Core Competencies
Requirements Analysis & Elicitation
- • Spearheaded business workshops and requirements elicitation sessions
- • Orchestrated comprehensive as-is analysis
- • Engineered business requirements into actionable functional specifications
- • Mitigated risks through impact assessment and contingency planning
Solution Design & Specification
- • Authored detailed functional specifications (FSD)
- • Drafted User Stories (US) for development teams
- • Modelled business processes using UML and BPMN
- • Designed user journeys, wireframes, and functional mock-ups
Validation & Quality Assurance
- • Authored and executed test scenarios (Cucumber-Gherkin)
- • Facilitated User Acceptance Testing (UAT) and end-user onboarding
- • Diagnosed defects and steered remediation through to closure
terminal Technical Environment
AI & Functional Analysis Active Self-Study
Leveraging AI to structure deliverables, accelerate analysis, and free up time for strategic decision-making. (Claude, Kimi, Copilot, etc.)
AI-Assisted Authoring
Delivered AI-assisted User Stories, specifications, and acceptance criteria with business oversight.
Flow Modelling
Transformed narrative descriptions into activity and sequence diagrams (UML/BPMN).
Document Analysis
Extracted actionable requirements from complex documentary sources.
Soft Skills
Project Methodologies
Languages
Professional Experience
8+ years of experience in web and mobile functional analysis in an agile environment.
Business & Functional Analyst (Freelance Consultant)
Velan Solutions Conseil Numérique Inc. (Desjardins Contract), Montreal, QC
Key Contributions
- check_circleSpearheaded business requirements analysis and documentation, authoring tailored functional requirements and recommendations, with Gherkin acceptance criteria.
- check_circleOrchestrated the creation and maintenance of API service contracts with technical teams.
- check_circleAuthored and executed functional test cases.
- check_circlePartnered with the Product Owner on product design and stakeholder requirements elicitation (UX, UI, Marketing...)
- check_circleCoached developers through solution implementation and technical feasibility.
Within the Online Brokerage and Brokerage Operations directorate, I joined a 20+ person team dedicated to optimizing Disnat's web and mobile journeys. I spearheaded the end-to-end analysis and design of the mutual fund transaction flow on iOS and Android mobile apps — from category-based search to trade execution (buy/sell), including API interface documentation with back-end systems.
Business & Functional Analyst (Consultant)
Levio Conseil Inc. (Hydro-Québec Contract), Montreal, QC
linkwww.hydroquebec.comKey Contributions
- check_circleAnalyzed and documented existing system functionalities.
- check_circleModelled activity and sequence diagrams for payment transaction flows.
- check_circleAuthored and executed functional test cases in Jira X-Ray (Gherkin/Cucumber).
- check_circleCollaborated with the Solution Architect and contributed to strategic recommendations.
- check_circleIdentified anomalies and tracked proposed fixes through to resolution.
Within the Corporate Products and Customer Services directorate, I joined a 10-person team for the technology migration of the fund management application (replacing BizTalk with AWS). I analyzed and documented existing inbound and outbound payment transaction flows via Control-M, and produced complete mapping through UML activity and sequence diagrams to support the architectural transition. During delivery, I coordinated functional and regression testing on the new AWS environment, ensuring flow compliance before production deployment.
Key Contributions
- check_circleLed functional analysis of regulatory compliance and customer due diligence requirements.
- check_circleAuthored functional specifications and contributed to Fen-X tool configuration.
- check_circlePartnered with business (Compliance, Legal) and technical teams (Developers, Architects) to align regulatory requirements with platform capabilities.
- check_circleEngineered KYC/AML workflow integration into the SaaS interface.
- check_circleDocumented functional test cases in Jira X-Ray (Gherkin/Cucumber) and validated test scenarios.
Within the IT Delivery - Cybercrime directorate, I joined a 10-person team tasked with modernizing regulatory compliance solutions applied during client onboarding (KYC, AML, CRS-FATCA). I contributed to the technology migration of compliance processes to Fen-X (Fenergo), a SaaS platform dedicated to Client Lifecycle Management (CLM).
Key Contributions
- check_circle Analyzed business needs and translated them into clear, actionable functional requirements
- check_circle Produced detailed functional specifications and recommended fit-for-purpose solutions, including impact analysis
- check_circle Collaborated closely with architects, technical teams, and stakeholders to align solutions
- check_circle Designed and executed test strategies (functional, integration, regression) to ensure delivery quality
- check_circle Provided support to development teams and tracked defects through to resolution
- check_circle Communicated progress and ensured deliverable quality and documentation
Within the Auto Solutions directorate (Desjardins General Insurance Group), I contributed to a major web redesign program (UI and application) named AutoQc, an auto insurance subscription solution, within a multidisciplinary team of 200+ collaborators.
Business & Functional Analyst (Consultant)
Extia (Orange Bank Contract), France
linkhttps://orangebank.ci/Key Contributions
- check_circle Elicited and scoped requirements with the Product Owner and stakeholders (UX, Marketing, Back-Office, Compliance, Customer Relations)
- check_circle Contributed to solution design with functional and technical architecture teams
- check_circle Authored detailed functional specifications and acceptance criteria
- check_circle Supported development teams in implementation and technical constraint arbitration
- check_circle Designed and executed functional tests to ensure delivery quality
- check_circle Trained business users and facilitated solution adoption
- check_circle Identified risks, tracked progress, and provided regular reporting to steering committees
Within the Information Systems directorate, I contributed to transforming the digital banking subscription journey (self-care and boutique), as part of a web redesign, within a 10+ person IT team.
Business & Functional Analyst (Consultant)
Extia (BforBank Contract), France
linkhttps://www.bforbank.com/Key Contributions
- check_circle Facilitated and coordinated agile ceremonies (sprint planning, estimation, demo, and retrospective)
- check_circle Coordinated with the Product Owner on US prioritization and backlog grooming for development teams
- check_circle Drafted User Stories and functional specifications
- check_circle Developed test cases and tracked testing for BforBank mobile applications
- check_circle Managed corrective maintenance, prioritizing tickets, testing, and defect validation
- check_circle Supported production deployments and app store releases on iOS and Android
- check_circle Directed external vendors (roadmap planning, functional enhancements, defect management)
Within the Information Systems directorate, I contributed to RUN management (functional enhancements, corrective maintenance) across the mobile banking scope of 4 apps: BforBank Mobile, BforBank Brokerage, Mes Banques, Bcheck.
Mobile Product Owner
Malakoff Humanis (formerly Malakoff Mederic), France
linkwww.malakoffhumanis.comKey Contributions
- check_circleRédiger les expressions de besoin et valider les spécifications fonctionnelles.
- check_circleCréer le prototypage et story-boarding des parcours clients.
- check_circleGérer la recette et les tests de non-régression des applications mobiles.
- check_circlePiloter les prestataires externes et respecter les délais de planning.
- check_circlePublication/Paramétrage sur les stores Apple et Android.
Within the Digital directorate, I contributed to product backlog management and the implementation of functional enhancements for the TOUTM mobile app on iOS and Android within an agile cycle.
Side Projects
Balyse
In ProgressDeveloping an autonomous AI agent specialized in functional analysis, capable of understanding business needs in natural language and producing professional deliverables (user stories, BRD, use cases) aligned with BABOK v3 and Agile/Scrum standards.
StitchCV
Open-source interactive resume. Designed on Google Stitch and built with HTML5, CSS3, JavaScript & Tailwind CSS. Modern web portfolio using Google Fonts and Material Symbols, hosted on GitHub.
Actufit
Founder of Actufit, an Android fitness media app that centralizes diverse information on fitness topics (wellness, health, bodybuilding, crossfit...).
Education
Certification: Becoming a Business Analyst in I.T. - THE FUNDAMENTALS FROM A TO Z
E-Learning
Business Analyst Certification (50h): mastery of the IT role, application of the RECCET methodology, and ability to analyze needs to design solutions aligned with business and technology challenges.
Master's Degree in "IT" and "E-BUSINESS"
EDC BUSINESS SCHOOL & EFREITECH Paris La Défense, Villejuif, France
M.Sc. in Business & Digital Strategy Transformation and management of transformation projects in digital environments.
Undergraduate Studies (One-Year Certificate/Minor Program "Digital Project Manager")
EFREITECH, The Digital Academy, Villejuif, France
Bachelor's Degree in Digital Project Management: end-to-end digital project management, innovative solution design, and team coordination in agile environments.
Technical College Diploma in "Banking — Retail Markets Option"
Lycée Jules Siegfried, Paris, France
Pre-University College Diploma in "Communication and Human Resources Management"
Lycée Jean Rose, Meaux, France
Interests & Passions
Tech News & Trends
Continuous IT Learning
Wellness & Health
Contact
Location
Montreal, QC